You can't sign in here with a personal account. Use your work or school account instead -- FIXED
Recently I was informed that my student account krs100@university.edu (fake email) will be expiring. So I needed to sign-up for Microsoft 365 family package. After signing up, and I tried to enter my username to activate my office suite. I was presented with the following error message. "You can't sign in here with a personal account. Use your work or school account instead." This annoying message could not go away even though I have cleared all my browsers cache and even restarted my computer multiple times. I found out that the problem was linked to my university account license was also linked to my computer. After multiple uninstall, I could not activate my office suite. Resolution: To resolve this problem, I had to download the Microsoft license removal tool. Download the license removal tool Install the tool and follow the wizard prompt. After successfully installing the tool, restart your computer and now you should be able to enter your personal email address an